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Feedback Policy

At Horsey Hooves, we believe in the power of community. Your feedback is invaluable in helping us maintain the highest standards and continuously improve our platform.

Feedback Channels

  1. Direct Email: For detailed feedback or concerns, please email us directly at [email protected].
  2. Social Media: Engage with us on our social media channels. We appreciate comments, suggestions, and constructive critiques.

Feedback Guidelines

  1. Be Specific: The more detailed you can be, the better. If referring to a specific article or section, please provide a link or title.
  2. Stay Constructive: We appreciate both positive feedback and constructive criticism. Please keep comments respectful and solution-oriented.
  3. Timeliness: If your feedback pertains to a timely event or recent update, please reach out as soon as possible.

Our Commitment

  1. Acknowledgment: We aim to acknowledge all feedback within 48 hours of receipt.
  2. Transparency: If changes are made based on your feedback, we’ll communicate what actions were taken.
  3. Continuous Improvement: We’re dedicated to evolving and refining our platform. Your feedback plays a pivotal role in this journey.

Feedback Review

All feedback is reviewed by our editorial team. While we may not implement every suggestion, we promise that every piece of feedback is considered seriously.

Privacy

Your privacy is paramount. Personal details shared during the feedback process will not be disclosed or used for any purpose other than addressing the feedback.


Thank you for helping us make Horsey Hooves the best it can be. Together, we’ll continue to create a platform that truly serves the equestrian community.